How can we help you?
Welcome to our FAQ section! We've gathered the most common questions from our customers to help you have the smoothest shopping experience possible. If you can’t find what you’re looking for, feel free to reach out to me directly.
Think bookish bliss! I create and sell handmade goodies like bookmarks, keyrings, coasters, and soon… gilded and sprayed edge books (eep!). Every item is designed and made by a fellow book lover (that’s me!) for bookworms like you.
Yes! If you’re in Townsville, local pickup will be available so you can get your bookish treasures even faster.
Most items are made to order with love. Please allow 2–3 business days for creation. I currently do Australia Post drop-offs on Mondays and Thursdays, but if you’re in a hurry, pop me an email and I’ll do my best to help.
Because everything is handmade and small-batch, I don’t accept returns for change of mind — but I know you’ll love your order!
Oh no, that’s not the bookish magic we want! If your order arrives damaged, please email me at admin@bookishthingsbytay.com with your order number and a photo, and I’ll make it right as quickly as possible.
If your order hasn’t shipped yet, contact us within 12 hours for modifications.
All orders come packed in cute bookish vibes.
Email us at: admin@bookishthingsbytay.com or message me via our Instagram page.